tikus Casino & Sportsbook Service Notice
We do not offer our services in jurisdictions where online wagering is prohibited. tikus operates only in regions where applicable law permits online gaming and sports betting. This notice explains our service area, your eligibility to use tikus, and your responsibility to verify compliance with your own jurisdiction's regulations.
Our platform provides football sportsbook markets (Liga 1, Piala Indonesia, Piala AFF, Champions League), live-dealer tables, slot games, and esports betting. Access to tikus is restricted by geography and local law. Before opening an account, you must confirm that your jurisdiction permits access to our services.
Users are responsible for verifying that their access and use of tikus comply with the laws of their own jurisdiction. We do not provide legal advice. If you are unsure whether tikus is available in your area, contact your local gaming regulator or a legal professional.
Service availability and tikus eligibility
Our services are available only where local law permits. We do not operate in jurisdictions where online gaming or betting is prohibited. We monitor regulatory changes and may restrict or suspend service in any region where our operations become unlawful.
To use tikus, you must be of legal age in your jurisdiction (typically 18 or older) and a resident of a jurisdiction where our services are legally available. You confirm your eligibility when you open an account. We verify your identity through KYC (Know Your Customer) checks before processing your first withdrawal. If we discover that you are ineligible—such as if you are underage or located in a prohibited jurisdiction—we will close your account and return your balance.
We do not advertise or market tikus in jurisdictions where our services are prohibited. If you access tikus from a prohibited jurisdiction, you do so at your own risk and in violation of local law. We are not responsible for your use of tikus in jurisdictions where it is unlawful.
- Service availability
- tikus operates only where local law permits online gaming and betting. Check your jurisdiction before opening an account.
- User responsibility
- You are responsible for verifying that your access and use of tikus comply with your jurisdiction's applicable law.
- Account closure
- We may close your account if we determine you are ineligible or located in a prohibited jurisdiction.
Our tikus legal commitments and data handling
We operate tikus in compliance with applicable law in the jurisdictions where we are licensed to operate. We maintain records of all transactions, account activity, and customer communications. We may be required by law to disclose these records to regulatory authorities or law enforcement.
Our platform accepts deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and Indonesian banks (mobile banking, local payment, online payment, e-wallet). We comply with anti-money-laundering (AML) regulations and report suspicious activity to relevant authorities. We do not knowingly facilitate money laundering, fraud, or other illegal activity.
We collect and process personal data on tikus in accordance with our privacy policy. Your data may be transferred, stored, and processed outside your country of residence. By using tikus, you consent to such transfers. We protect your data through encryption and access controls, but we cannot guarantee absolute security.
On tikus, we operate transparently within applicable law, verify user eligibility, and comply with anti-money-laundering regulations.
We reserve the right to suspend or terminate service to any user or jurisdiction at any time, with or without notice, if we believe continued operation violates applicable law or our terms. If we suspend your account, we will work with you to return your balance through your original payment method.
Dispute resolution and legal jurisdiction
If you have a legal dispute with tikus, contact our support team through your account dashboard. We respond in English and work to resolve disputes fairly. If we cannot resolve your dispute through support, you may pursue legal action in the jurisdiction where tikus operates.
These legal notices are governed by the laws of the jurisdiction in which tikus operates. Any legal proceeding arising from these notices or your use of tikus must be brought in the courts of that jurisdiction. By using tikus, you consent to the exclusive jurisdiction of those courts.
We may update this legal notice at any time. We notify you of material changes by email or through your account dashboard. Your continued use of tikus after such changes constitutes your acceptance of the updated notice.
- Verify that tikus is available in your jurisdiction before opening an account.
- Confirm that you are of legal age and eligible to use our services.
- Understand that you are responsible for compliance with your local law.
- Review our terms and privacy policy before using tikus.
- Contact our support team if you have questions about service availability or eligibility.
- Do not use tikus if it is prohibited in your jurisdiction.
For legal inquiries, contact our support team through your tikus account dashboard. We respond in English and provide guidance on service availability, account eligibility, and regulatory compliance. We do not provide legal advice, but we can clarify our policies and direct you to appropriate resources.
Trust and fairness on tikus
Platform security layers
We protect your tikus account through multiple security layers. All communication between your device and our servers is encrypted using SSL (Secure Sockets Layer), preventing third parties from intercepting your login credentials or payment information. Your password is never stored in plain text; instead, we use industry-standard hashing algorithms so that even our support team cannot view your original password. When you log in, our system issues a session token valid only for your current device and browser session. If you log out or close your browser, the token expires. We monitor account activity in real time for suspicious patterns—such as multiple failed login attempts from different countries, sudden large withdrawals, or rapid account changes. If we detect anomalies, we may temporarily lock your account and ask you to confirm your identity. Two-factor authentication (via SMS or authenticator app) adds a second verification layer: even if someone obtains your password, they cannot access your account without the second factor. For withdrawals above a certain threshold, we require KYC (Know Your Customer) verification where you submit a valid ID document. This verification process protects both your account and our payment partners by confirming your identity before moving funds. Our security workflow includes regular penetration testing and vulnerability assessments to identify and fix weaknesses before attackers can exploit them.
Game fairness and RTP
We distinguish between two types of games on tikus: RNG-based games and live-dealer games. RNG-based games include slots like Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways. These games use certified random-number generators—mathematical algorithms that produce unpredictable sequences of numbers faster than any human can forecast. Each spin is independent; the outcome of one spin does not influence the next. We publish the RTP (Return to Player) percentage for each game, showing the long-term average payout rate. For example, if a slot has a, it means that over millions of spins across all players, the game returns 96 cents per rupiah wagered; the remaining non-specific info represents the house's margin. Individual sessions vary widely—you might win big or lose your stake in a single session. RTP is calculated over billions of spins, not over short play periods. Live-dealer games like blackjack, roulette, baccarat, and Dragon Tiger differ fundamentally: a real dealer, real cards or chips, and a real-time broadcast to your screen. You watch the action unfold; outcomes depend on actual physical events, not algorithms. Both game types are audited periodically by independent third parties to ensure compliance with fair-play standards and published RTP rates.
KYC verification process
KYC stands for "Know Your Customer." We require KYC to comply with anti-money-laundering (AML) regulations and to prevent fraud. When you register a tikus account, you provide your legal name, date of birth, and an email or phone number. For your first withdrawal—or for withdrawals above a certain amount—we ask you to verify your identity by uploading a photograph of a valid Indonesian identity document: KTP (national ID), passport, or driver's license. You may also be asked to submit a selfie holding your document for facial comparison. This verification typically completes within 24 hours. If the image is blurry or if your submitted document does not match your account details, we request clarification or resubmission. During peak periods—especially around holidays like Idul Fitri, Idul Adha, or Imlek—KYC reviews may take longer because many users request withdrawals simultaneously. Once verified, you can withdraw freely, subject to your payment provider's daily or monthly limits. We never ask for cash payments or "verification fees" to expedite KYC; any such request is a scam and should be reported to us immediately. KYC documents are stored securely and never shared with third parties except where required by law.
User feedback and review channels
We welcome user feedback about tikus and encourage users to share their experience on independent review platforms. Reviews from real users—both positive and critical—help us understand what works and what needs improvement. When reading reviews, look for specific details: did the reviewer mention a particular problem (slow withdrawal, unclear rules, payment failure), or are they using vague praise or blanket criticism? Detailed feedback is more valuable. If you have a concern about a settlement, a game outcome, a withdrawal, or your account security, contact our support team through your account dashboard. We respond in English and review all genuine inquiries. We cannot reverse settled bets or game outcomes based on dissatisfaction, but we can retrieve your logs and verify them against official results if you believe an error occurred. Public reviews also remind us that our reputation depends on fair play, transparent communication, and consistent payouts. If you encounter a problem, reporting it helps us improve and demonstrates that user trust is our most valuable asset. We do not pay for positive reviews or suppress negative ones; authentic feedback—both praise and criticism—helps us stay accountable.